Política de reembolso

Our policy for a custom item.

As the product is a customized item, it can not be returned if it's not a quality defect.

If it is of a quality defect and confirmed with us, the item has to be returned within 14 days and you have to take care of the return shipping and after our receiving and confirming, you can get refund within 14 days. But processing fee charged by Paypal or banks can't be refunded. 

But please allow color differences between online display and real objects.

Please permit some size allowance for the finished custom item. Please refer to the agreed invoice. 

Our policy for a motor.

If the Motor is of quality defect in its warranty period, it can be returned with all components after our confirmation. 

You please take care of the freight when sending it back and inform us of tracking info. The motor factory will test, after quality defect is confirmed, you can apply refund or replacement within 7 days.

In case of replacement, we take care of sending it back to you.