EWAY CASA Smart Curtain Motor Electric Track for Roman Blinds Tube Track Rail DIY Roman Shades Smart Blinds CM_CMR_25M

1. It's a custom order. Please contact us before place an order as the amount of the order is subject to the size of the blinds and different motor systems.

2. How to calculate the price? Track L(m) * Unit Price * Quantity + Motor Unit Price * Quantity (PC).

3. The product is shipped from China. The freight cost shown online is just for reference. Please click "Add to Quote" for accurate price.

Our policy for a custom item.

As the product is a customized item, it can not be returned or refunded if it's not a quality defect.

If it is of a quality defect and confirmed with us, the item has to be returned and you have to take care of the return shipping and after our receiving and confirming, you can get refund within 7 days. But processing fee charged by Paypal or banks can't be refunded.

But please allow color differences between online display and real objects.

Please permit some size allowance for the finished custom item. Please refer to the agreed invoice.

Our policy for a motor.

If the motor is of quality defect in its warranty period, it can be returned with all components after our confirmation.

Please take care of the freight when sending it back and inform us of tracking info. The motor factory will test, after quality defect is confirmed, you can apply for refund or replacement within 7 days.

In case of replacement, we take care of sending it back to you.

Two years for plug-in motors.
One year for battery motors and remotes.

For ordinary items, the standard packing is carton box, while for large and heavy items, synthetic wood box packing is suggested. But it's extra charged. Please consult with the customer service.

Online technical installation support is available at request by email.

If you are satisfied with this product, please leave positive feedback. Your encouragement always drives us go forward.

If you are not, please contact with us before leaving negative feedback, we will do our best to solve the problem and bring our customers a better shopping experience.